Rogue Traders

Rogue Traders

The Thame Neighbourhood Police Team would like to make sure residents are aware and vigilant to potential Rogue Trading. 

We have had reports of businesses Cold-Calling addresses stating work is required on their property. Rogue Trading refers to the practice of deliberately overcharging for unsatisfactory goods and/or services by cold callers who typically target the elderly and vulnerable. Building or maintenance work carried out by those who cold-call or leaflet drop at addresses will often involve a criminal offence, owing to the victim being deceived in some way. This includes charging for unnecessary work, overcharging, damaging property deliberately in order to obtain money, leaving work unfinished and intimidating behaviour in order to extort money. It is known that offenders travel large distances to commit crime and some of the teams exchange information with other criminals and often members of Organised Crime Groups.

People should be wary of accepting work from cold-callers. If in doubt, Politely decline any work to be done, close the door and do not engage with them. CCTV is an excellent deterrent to not only prevent offenders, but can capture vital evidence of any potential offences. If you feel like you are vulnerable, contact a member of your family or a close friend and see if they are able to visit and help you. 

If you believe you require work on your property, it may be worthwhile to seek advice from the Citizens Advice Bureau to understand your rights and entitlements, and look for reputable and legitimate business in your area. 

If Traders are at your door being aggressive and not leaving when asked to, call 999 for Police attendance.